Last updated: July 2026
These Terms of Service govern your access to and use of the CML Holdings, LLC d/b/a Thrive Media website, AI automation services, custom software development, and digital marketing solutions. By using this site or engaging our services, you agree to these terms.
Thrive Media provides custom AI agents, AI workflows, AI-powered applications, website design and development, SEO/AEO services, and paid advertising management. Specific deliverables, timelines, and fees are defined in a separate statement of work or agreement.
You may use this website for lawful purposes only. You agree not to interfere with the site's operation, attempt unauthorized access, or use any automated system to scrape content without written permission.
All content on this site, including text, graphics, logos, and code, is owned by Thrive Media or licensed to us. Client-owned deliverables are transferred according to the terms of the applicable service agreement. We retain the right to use anonymized portfolio examples unless otherwise agreed.
Payment terms are outlined in each service agreement. Recurring fees are billed in advance. Refunds are provided only where explicitly stated in the agreement or required by law.
Thrive Media is not liable for indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the services giving rise to the claim.
By providing your mobile number to Thrive Media on thrivemedia.co or in writing, you expressly consent to receive text messages from us at that number. The following terms apply to all SMS programs operated by Thrive Media:
If we build, configure, or manage SMS, email, or voice campaigns on your behalf, you are solely responsible for the contacts you provide and the messages sent under your brand. You represent and warrant that you have obtained valid express written consent from every recipient prior to messaging them, that you maintain records of that consent, and that you will honor all opt-out requests promptly. You agree to comply with the TCPA, CAN-SPAM, applicable state telemarketing laws, CTIA messaging principles, and carrier A2P 10DLC registration requirements. You may not use our services or any system we deliver to send unsolicited, deceptive, or prohibited content (including messages relating to illegal substances, hate speech, or fraudulent offers). You agree to indemnify Thrive Media against any claims, fines, or carrier penalties arising from your messaging practices or the contact data you supply.
Our services may integrate with third-party platforms such as CRMs, ad networks, messaging carriers and aggregators, and AI model providers. We are not responsible for the availability, policies, or changes made by those third parties, including carrier filtering or suspension of messaging campaigns.
Either party may terminate a service agreement according to the terms specified in that agreement. Upon termination, access to any managed accounts or hosted assets may be transitioned as agreed.
We may update these terms from time to time. The latest version will always be posted on this page with the updated date.
These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Ventura County, California.
For questions about these Terms of Service, contact us at:
CML Holdings, LLC d/b/a Thrive Media
857 Brush Hill Rd
Thousand Oaks, CA 91360
Phone: 805-341-3419
Email: chris@thrivemedia.co