Privacy Policy

CML Holdings, LLC d/b/a Thrive Media respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services.

1. Information We Collect

We may collect information you provide directly, such as your name, email, phone number, company name, and project details. We also collect technical data automatically, including IP address, browser type, device information, and pages visited, via cookies and analytics tools.

2. How We Use Your Information

We use your information to respond to inquiries, provide our services, process payments, improve our website, send relevant communications, and comply with legal obligations. We do not sell your personal information.

3. Cookies & Tracking

We use cookies and similar technologies to understand how visitors interact with our site, improve functionality, and support marketing efforts. You can control cookies through your browser settings.

4. Third-Party Services

We use trusted third-party tools for hosting, analytics, scheduling, payment processing, CRM, and advertising. These services may process data on our behalf under appropriate safeguards and their own privacy policies.

5. Data Sharing

We do not share personal information except as needed to provide our services, comply with legal requirements, protect our rights, or with your explicit consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all sharing — this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services who help us deliver those messages at your request. We do not share your phone number or opt-in consent with third parties unless we have received your express written consent to do so. We do not sell your personal information for monetary compensation.

5a. SMS & Text Messaging Privacy

When you provide your mobile number to Thrive Media — through a form on thrivemedia.co, a scheduling page, or in writing — you may consent to receive SMS/text messages from us related to your inquiry, appointments, account updates, or marketing, depending on the consent you gave. Consent to receive text messages is never a condition of purchase.

How we handle SMS data:

• We collect your mobile number, opt-in record (date, time, and source of consent), and message history.
• We use this data solely to send the messages you opted in to receive and to maintain compliance records.
• Opt-in data and consent are never sold, rented, or shared for third-party marketing.
• We share your number only with the messaging carriers, aggregators, and platform providers required to deliver the messages.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to opt out at any time, or HELP for assistance. You may also email chris@thrivemedia.co to be removed.
• We retain opt-out records as required to honor your request and to document compliance.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may opt out of marketing emails at any time, request access to or deletion of your personal data, or update your preferences by contacting us. We will respond to reasonable requests in accordance with applicable law.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

10. Contact Us

For privacy-related questions or requests, contact us at:

CML Holdings, LLC d/b/a Thrive Media
857 Brush Hill Rd
Thousand Oaks, CA 91360
Phone: 805-341-3419
Email: chris@thrivemedia.co